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Support


Context Help

If you lose your way inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will appear. It offers elaborate information about all the operations that you can carry out on that particular page. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of video tutorials demonstrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you are looking for, check out our extensive Frequently Asked Questions database, which contains questions asked by real customers and provides practical solutions. We regulary "revamp" our FAQ section with new Q&A's in order to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can touch base with our great team of customer support engineers available 24x7x365 and eager to help you with any question. Each trouble ticket you send will be answered in less than sixty minutes (the average response time being only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 252248

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com